Terms of Service

Last Updated: March 27, 2025

Welcome to DeepEdge, a Software-as-a-Service (SaaS) platform provided by DeepEdge ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at [www.deepedge.dev](https://www.deepedge.dev) (the "Website"), our multi-tenant SaaS Cloud controller, and any downloadable software entities (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

## 1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

## 2. Accounts and Registration
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [support@deepedge.dev](mailto:support@deepedge.dev) if you suspect unauthorized use of your account.

## 3. License to Use the Service
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license includes the right to download and install the software entity on your servers as part of the Service, solely in accordance with the documentation provided.

## 4. Multi-Tenant Environment
DeepEdge operates as a multi-tenant SaaS platform. You acknowledge that your data may be hosted on shared infrastructure alongside other customers’ data. We implement reasonable technical and organizational measures to ensure data isolation and security, but you are responsible for ensuring your use complies with any applicable data protection laws.

## 5. Restrictions
You may not:
- Modify, reverse-engineer, decompile, or disassemble any part of the Service, except as permitted by applicable law.
- Rent, lease, sublicense, or distribute the Service to third parties.
- Use the Service to store or transmit malicious code, viruses, or unlawful content.
- Interfere with or disrupt the integrity or performance of the Service.
- Attempt to gain unauthorized access to the Service or its systems.

## 6. Fees and Payment
Use of the Service may require payment of fees as outlined on the Website or in a separate agreement. You agree to pay all applicable fees in a timely manner. We reserve the right to suspend or terminate your access to the Service for non-payment. All fees are non-refundable unless otherwise stated.

## 7. Intellectual Property
We retain all rights, title, and interest in the Service, including all software, documentation, and underlying technology. You retain ownership of any data you upload to or generate through the Service ("Your Data"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store Your Data solely to provide and improve the Service.

## 8. Data Privacy
We process Your Data in accordance with our Privacy Policy, available at [www.deepedge.dev/privacy](https://www.deepedge.dev/privacy). You are responsible for obtaining any necessary consents for the data you provide to the Service and ensuring compliance with applicable privacy laws.

## 9. Uptime and Support
We strive to maintain reasonable uptime for the Service but do not guarantee uninterrupted access. Support is provided as outlined on the Website or in your subscription plan. Downtime for maintenance may occur, and we will endeavor to notify you in advance when possible.

## 10. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service if you violate these Terms, fail to pay fees, or if we discontinue the Service. Upon termination, your license to use the Service ends, and you must cease all use of the software entity.

## 11. Disclaimer of Warranties
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

## 12. Limitation of Liability
To the maximum extent permitted by law, DeepEdge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if advised of the possibility of such damages. Our total liability shall not exceed the fees paid by you in the preceding 12 months.

## 13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Service, Your Data, or your violation of these Terms.

## 14. Governing Law
These Terms are governed by the laws of [insert jurisdiction, e.g., the State of California, USA], without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of [insert jurisdiction].

## 15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via the Website or email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

## 16. Contact Us
If you have questions about these Terms, please contact us at [support@deepedge.dev](mailto:support@deepedge.dev).

By using DeepEdge, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.